Frequently Asked Questions

Yes! you can talk on the phone. See on Contact page.

You can contact our support team in three ways: Email us at info.kloudopsgmail@.com

We usually respond within 6 to 12 hours, depending on the time and volume of requests. For urgent issues during live classes, use live chat for faster help.

If you haven’t received a reply within 24 hours, please check your spam/junk folder. You can also follow up using live chat or by replying to your original email.

Yes! Our support team speaks both Urdu and English, so you can reach out in the language you’re most comfortable with.

Our support team is available Monday to Saturday, 10:00 AM to 10:00 PM (Pakistan Time). We aim to respond to all queries within 6–12 hours.